Terms of service
TERMS OF SERVICE
Last updated: [Insert date]
OVERVIEW
This website is operated by Aurelien. Throughout the site, the terms “we”, “us” and “our” refer to Aurelien. Aurelien offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, purchasing something from us, or otherwise using our services, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink, including our Privacy Policy and Return Policy.
If you do not agree to all of these Terms, you may not access the website or use any services.
1. ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority in your country, state, or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of the Service.
2. ACCOUNT INFORMATION
To access certain features of our store, you may be required to provide information such as your name, email address, billing address, shipping address, and payment details.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may not transfer, sell, assign, or license your account to any other person without our prior written consent.
3. PRODUCTS
We make every effort to display our products as accurately as possible. However, we do not guarantee that product colours, textures, or other details shown on your screen will be completely accurate, as display settings may vary by device.
All product descriptions and product availability are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.
4. ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.
Your order is not accepted until we confirm acceptance. We must receive and process payment before your order is accepted. If we change, reject, or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
Please review your order carefully before submitting it. Once an order has been placed, we may not be able to cancel or modify it.
5. PRICES AND BILLING
All prices displayed on our website are subject to change without notice. Unless otherwise stated, prices may not include taxes, shipping fees, customs duties, import charges, or other governmental charges applicable in your jurisdiction.
You agree to provide valid payment information and authorize us to charge the payment method provided for the total amount of your order, including any applicable taxes and shipping costs.
6. SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for shipping delays caused by carriers, customs processing, weather conditions, or events beyond our reasonable control.
Risk of loss and title for products pass to you upon delivery to the carrier, to the extent permitted by applicable law.
7. RETURNS AND REFUNDS
Returns and refunds are governed by our Return Policy [insert link].
To request a return, customers must either:
- log in to their account and submit a return request, or
- email us at info@aurelien.com
Nothing in these Terms or in our Return Policy limits or excludes any mandatory rights you may have under applicable consumer protection laws.
8. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, icons, images, videos, product descriptions, and site design, is the property of Aurelien or its licensors and is protected by applicable intellectual property laws.
You may use this website only for personal, non-commercial use. You may not reproduce, distribute, modify, republish, or exploit any portion of the site without our prior written consent.
9. THIRD-PARTY TOOLS AND LINKS
Our website may provide access to third-party tools, apps, or links to third-party websites. We do not control and are not responsible for the content, policies, or practices of third parties.
Your use of third-party tools or websites is entirely at your own risk and subject to the terms and conditions of those third parties.
10. SHOPIFY
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.
However, all purchases made through this store are made directly with Aurelien, not with Shopify. Shopify is not responsible for any aspect of any sale between you and Aurelien.
11. PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy [insert link].
Because our store is hosted by Shopify, certain information may also be processed by Shopify in order to provide and improve the services.
12. FEEDBACK AND SUBMISSIONS
If you send us ideas, suggestions, reviews, comments, or other materials, you agree that we may use, edit, copy, publish, distribute, and otherwise make use of such content without restriction and without compensation to you.
You are solely responsible for any content you submit and you agree that your submissions will not violate any law or the rights of any third party.
13. ERRORS AND INACCURACIES
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
14. PROHIBITED USES
You may not use the website or our services:
- for any unlawful purpose
- to violate any applicable laws or regulations
- to infringe upon our intellectual property rights or the rights of others
- to transmit malware, viruses, or harmful code
- to collect or track the personal information of others
- to spam, phish, scrape, crawl, or interfere with the security or functionality of the website
- to use bots, automated systems, or AI agents in a way that disrupts or misuses the Service
We reserve the right to suspend or terminate access if we believe you have violated these Terms.
15. TERMINATION
We may terminate or suspend your access to the website or Services at any time, without notice, if we believe you have breached these Terms.
Any obligations or liabilities incurred before termination will survive termination where applicable.
16. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, our website, products, and services are provided on an “as is” and “as available” basis, without any representation, warranties, or conditions of any kind, either express or implied, except as expressly stated by us.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aurelien, its directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products purchased through the website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
18. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Aurelien and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.
19. SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and us regarding your use of the website and services and supersede any prior agreements or communications.
21. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Aurelien is established, without prejudice to any mandatory consumer protection rights that may apply under the laws of your country of residence.
22. CHANGES TO THESE TERMS
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.
23. CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Aurelien
Email: info@aurelien.com
Address: [Insert business address]
Phone: [Insert business phone number]
Company Registration Number: [Insert registration number]
VAT Number: [Insert VAT number]